The problem with most maintenance management systems is they have been enhanced to the point of being too complex for your maintenance department to use.  SY-CON took a fresh look at what is needed to effectively manage maintenance tasks. In keeping with the above credo, we designed a simple to use system with the features you need.

 Maintenance = Parts, labor and a procedure used to make or keep a machine operative. 

SY-CON EM Maintenance Management software is for preventive maintenance scheduling, emergency work orders, and plant-wide service requests and uses the inventory management strengths of PC-TOOLCRIB or PC-TOOLCRIB Lite.  You can operate SY-CON EM and either inventory management package on the same PC or run SY-CON EM in the maintenance area and PC-TOOLCRIB / Lite in your stores/toolcrib area.

Do you submit written forms to your maintenance department when you have a repair problem ?  EM ServiceRequests allows anyone to send an electronic repair request form to the maintenance department from any PC.  It manages the entire process from describing the problem to tracking the status of the request !   Maintenance can turn the request into a work order or respond in several ways to the submitter.  

EM ServiceRequests is an independent and optional subsystem of SY-CON EM, and can be purchased initially or at a later date.  

• Complete access security.

• "Quick" fill eliminates keystrokes.

• Simple, easy-to-follow screens.

• Unlimited "problem description" area to define the conditions to maintenance.

• Maintenance controls evolution from service request to active work order.

• Employees can only view requests they submit.

• Keeps submitter and supervisors aware of the progress of each service request.

                 and much more !

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 Benefits         

• Timely management of your maintenance tasks including scheduled, emergency, and service requests.

• History of repair records for all equipment.

• Easy-to-use maintenance tracking, scheduling and assigning by employee.

• Accurate costs for labor and time charged against an asset.

• Allows MRO item management by maintenance or stores/toolcrib.

• Ensures all parts are available when maintenance is scheduled.

• Assists in budget planning by predicting future costs of scheduled maintenance. 

• Reduces errors with integrated barcode technology.  

 Features        

• Define maintenance tasks with estimated hours, parts/items required, procedures and even attach pictures, videos or other documents.

• Labor and parts cost tracking

• Equipment warranty data

• Prioritize work orders

• Access security

• View current spare parts inventory kept by PC-TOOLCRIB / Lite.

• No limits on number of tasks, equipment, etc.

• "Quick" order any part needed.

• Future costs and estimated labor hours planning.

• Quickly assign a work order online to any maintenance employee. 

• See labor assignments with an "at-a-glance" calendaring.

• Schedule preventative maintenance tasks on a repetitive basis.

• Barcoded work orders for fast, accurate data entry.

• Review open work order status.

• Alter any open work order information.

• Emergency work orders are quickly entered.

                 and much more !